NetGate is a Sydney-based business automation agency. We don't sell off-the-shelf software — we design, build and operate custom systems that quietly handle the work behind your business. Voice receptionists that take calls 24/7, AI chat that qualifies leads on your website, quote-and-invoice apps that close deals on the spot, photo workflows that publish themselves to your gallery. We've built our own iOS SaaS — Leado, our quoting and invoicing app for tradies, live on the App Store — and we operate similar systems for Sydney service businesses today. The difference: clients don't wonder what tools we use. They just see fewer phone calls, faster quotes, and customers booking themselves. End-to-end automation, designed and run by one Sydney team.
What we deliver
We build the systems other agencies talk about. Every capability below is something we've shipped to a real Australian business — not a slide deck.
Answer calls 24/7, qualify leads, book quotes and send SMS confirmations — without a human on the line. Customers get a real conversation, not a phone tree. You get an SMS with the lead detail the moment the call ends. We've configured these for service businesses across Sydney that were missing 60+ calls a week before we deployed.
Benefits: Zero missed calls, qualified leads only, no after-hours staffing.
Every lead from your website form, live chat, voice receptionist or inbox lands in one place, automatically tagged and routed to the right person. We've built and operate Leado for Australian tradies — the same lead pipeline thinking goes into every system we ship. Your team stops chasing scraps of paper and starts working from one source of truth.
Benefits: One inbox for every channel, faster response, nothing slipping through the cracks.
Your team quotes in front of the customer, on a phone or tablet — branded itemised PDF, accept-quote one-click, paid deposit on the spot. Convert a quote to an invoice in one tap when the job is done. We've built this for tradies (Leado) and shipped customised versions for service businesses with bespoke pricing logic.
Benefits: Higher win rates, deposits taken in the driveway, fewer lost jobs.
Your website chat answers technical questions, generates quotes from a structured price list, and creates leads in your CRM — without a human in the loop. Custom-trained on your services, pricing and FAQs. Customers get instant answers at 11pm. You get a qualified lead in your inbox by morning.
Benefits: After-hours conversion, instant answers, no live chat staffing.
Work-photos uploaded from the field are auto-tagged, auto-categorised, and auto-published to your website gallery — no manual upload, no marketing person touching anything. The pipeline serves the right image to the right page on the right device. Set up once, runs forever. Perfect for trades, builders and content-heavy service businesses.
Why NetGate
There are plenty of consultants who'll talk about automation. We're the Sydney team that designs, builds and operates the systems — and ships our own.
Leado is our quoting and invoicing app for Australian tradies — live on the App Store today (au.leado.app). We run automation systems for clients in production every day. When you hire us, you're hiring the team that operates this stuff — not advisors who hand you a spec and walk away.
We don't outsource. The same Sydney-based team that designs your automation also builds it, ships it and supports it. One point of contact for the life of the system. When something needs changing, you ring the developer who wrote it — not a ticket queue routed to a different country.
We measure success in calls answered, leads captured, quotes accepted, hours saved. Not in 'AI-powered synergies' or vendor stack diagrams. Before we start, we agree the metric. After we ship, we report against it. If the automation isn't moving the number, we change the automation.
You own the system we build for you. We're an agency, not a SaaS subscription you can never leave. Code, data, configurations — all yours. We hand over documentation and access at the end of every project. If you want to take it in-house in three years, you can. If you want us to keep running it, we will.
Where innovation meets functionality. We build cutting-edge Android applications that are user-friendly, highly performant and tailored to your unique business requirements — driving growth and engagement.
Learn moreConnectivity is the lifeline of the digital world, and our API services are the heartbeat. We specialise in developing and integrating APIs that ensure seamless communication and functionality across diverse platforms and systems.
Learn moreStreamlining connectivity and integration. We craft custom APIs that enable seamless integration, data exchange and functionality across diverse software applications — empowering your business with robust, secure and scalable connections.
Learn moreSimplifying connectivity with expert API integration. We connect disparate systems, streamline workflows, and enhance overall functionality — creating seamless connections between your business applications and third-party services.
Learn moreGeneric quoting tools weren't designed for builders. They don't understand line items broken into materials and labour. They don't handle progress payments. They don't know what a variation is. We build quoting software that does — designed around the way Australian builders, contractors and renovators actually work. Our flagship app, Leado, is live on the App Store (au.leado.app) — proof we ship real production software for Australian trades, not slide decks. For your build, we deliver itemised line-item quotes covering materials, labour, hours and GST; branded PDFs with your logo, colours and terms; customer e-sign acceptance; and one-tap conversion of accepted quotes into invoices structured around deposit, progress and final payments.
Learn moreBusiness process automation (BPA) is the practice of replacing repetitive manual work with software that runs in the background — quoting, invoicing, lead routing, customer follow-ups, reporting. Done well, it removes the admin tax that quietly eats hours out of every working day. Done badly, it's a tangle of half-connected tools that nobody trusts. NetGate takes the second option off the table. Our approach is simple: audit your workflow, design the automation around how you actually work, build it in-house, operate it for you, and improve it as your business grows. We've automated quote-to-payment for tradies (Leado, our iOS app live on the App Store), 24/7 call handling for service businesses across Sydney, and AI-driven photo curation for content-heavy sites. Same Sydney team, end-to-end.
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